Customized trademark development - photo Customized trademark development - photo

Privacy policy and cookies

Company MillMax SIA profile, registration number 40203272931, legal address: street Rupnitsu 4, Olaine, Olaine Region, LV-2114, Latvia (hereinafter – MillMax) very seriously to observe the rights of each visitor to our its Internet site and the privacy in regarding personal data and takes measures to protect any information provided to us online. We ask you to familiarize yourself with the content of this privacy agreement, protection of personal data and cookies (hereinafter referred to as the "Agreement").

The document sets out the MillMax privacy policy and explains the procedure for collecting and processing personal data. If, during your visit to the site, you decide to provide your personal data, you thereby consent to the use of this information by MillMax in accordance with the terms of this Agreement. If you do not want MillMax employees to work with your personal data, please do not send us such information.
For your convenience, the Agreement has been drawn up in the form of questions and answers about personal data provided by consumers to MillMax. These responses inform consumers about personal data rights and measures taken by MillMax to ensure confidentiality and protection of personal data.
If there are any questions regarding personal data, or the relevant procedures and rules, please contact us at the email address: customers@millmax.eu.

Protection of personal information

The privacy policy for the protection of personal data is based on the Regulation of the European Parliament and of the Council (EU) 2016/679 of April 27, 2016 (hereinafter - the "Regulation")

Why do we collect, store and process your data?

We only collect personal information that you voluntarily provide to us. This data is necessary to provide (and improve) our services. The collection is subject to basic personal data, such as name, company name, contact phone number and email address, as well as some secondary information, such as cookies, etc.
Your data is collected to:
• Allow MillMax to respond to your inquiries and provide you with information;
• prepare anonymous statistics on the use of the website;
• provide customer support (we can also summarize additional information received from you, study it and answer your questions);
• analyze the characteristic values of our customers in order to understand the needs of customers and the market, for the development of new products and services, and for the needs of marketing communications.
Aggregated personal data is processed in accordance with the policy described in the Regulation.
MillMax employees and contractors will only use the data for the purposes mentioned above and to improve the quality of service.

Legal basis for processing personal data

By sending a message to MillMax through this website, subscribing to MillMax updates, contacting MillMax by e-mail or contact phone, you agree to the processing of your personal data.

Who is responsible for the processing of your data?

Personal data is used only for the purposes for which it is provided to MillMax. This information may also be used to administer, support, and provide feedback at the service level, and to prevent breaches of confidentiality, legal regulations, or contractual terms.
Company MillMax take all necessary measures to protect any personal data provided by the company. Only authorized MillMax employees, authorized employees of third-party companies (i.e. service providers) or our business partners who have signed a privacy and personal data protection agreement have access to personal data.
The data controller responsible for the processing of this data is MillMax. If you have any questions regarding the processing of your personal data, you can write to e-mail: customers@millmax.eu.
MillMax employees who have access to personally identifiable information are required to protect this information in accordance with this Agreement, for example, not to use this information for other purposes, except for the provision of services that they perform for the client.
Only duly designated and authorized MillMax employees have access to the data, using their personal access to specific systems.
In some cases provided by law, personal data may be disclosed to government agencies.
MillMax may also disclose your personal data in the minimum required volume to third parties that provide services to the company (the legitimate interests of the company to ensure its commercial activities), for example, legal companies, companies serving client requests, advertising agencies to process feedback and requests.

What data do we general?

Contact us - the name, company name, phone number, e-mail address, the information contained in your address, as well as some secondary information, such as files cookies, and so on.

How long do we store your data?

MillMax may store personal information obtained through this website in company databases such as a customer and marketing database. Personal data within MillMax should only be retained for as long as it is necessary to respond to inquiries or resolve problems, provide improved or new services, and as required by local laws. This means that personal data may be stored for a certain period of time after the consumer stops using MillMax services or visits this website. After a certain period of time, personal data is deleted from all systems within MillMax.
We remind you that the company has the right to delete the personal data of the consumer at any time.

How can you get access to your data, check their accuracy and correct it?

You have the right to request a copy of your personal information at any time in order to verify the accuracy of the information stored and / or to correct or update this information. You can request that your personal information be removed completely if there are no active requests from you at the moment. You also have the right to restrict the processing of your personal data, for example, until MillMax has completed your request to correct your personal data. In addition, if the processing of your personal data is based on your consent, you can revoke such consent.
We will use all commercially reasonable efforts to provide you with lawful access to any of your personal information that we hold within 30 days of receiving your request for access.
You can unsubscribe from receiving emails at any time by sending a notification to customers@millmax.eu or using the contact form on our website. In order to protect your privacy and security, we will take appropriate measures to verify your identity before providing you with the requested information about personal data.

Where to contact if you have questions or complaints?

If you want to gain access, delete (in some cases), correct your personal information, restrict the processing of your personal data or file a complaint, please contact the following email address: customers@millmax.eu. The answer will be provided to you within 30 days from the receipt of the question/complaint.
If you are filing a privacy complaint, we need to know your name and / or company name, the name of the person associated with the complaint, email address, and the information that gave rise to the complaint. We use the information you provide to review your complaint and send you a response as soon as your complaint has been resolved.

What is millmax's policy regarding children visiting our website and their participation in the exchange of information?

We understand the critical importance of maintaining the confidentiality and protection of personal information provided by children who visit our website, and we believe it is necessary to encourage parents or guardians to be interested in their children's online activities, monitor their online activities and joint participation in ongoing promotions.
We deliberately do not involve children under the age of 16 in the process of collecting personal data. The collection of personal information on these websites is subject to all applicable local laws and regulations regarding children's privacy rights. If parents or guardians consent to the provision of any personal data by children, only that information is collected that is necessary for the registered child to participate in this program.
Special appeal for children under 16
If you are under the age of 16, we advise you to BEFORE discussing with your parents or guardians the possibility of providing your personal data on the MillMax website. If anything in this section seems confusing to you, ask your parent or guardian for help.
Special appeal to parents of children under 16
We encourage parents / guardians to regularly monitor their children's email use and other children's online activities.
Make sure that your children do not provide any personally identifiable information to MillMax when they visit the website online without your consent.

"Cookies" file policy

MillMax uses tracking technologies (cookies) to collect personal data such as browser type or operating system, referring page, website path, internet service provider domain, etc. in order to obtain general information about how the website is used by visitors. Files cookies allow to improve this web site in accordance with the requirements of its visitors.
Company MillMax keeps all the information collected with the use of files, the cookies have, in a format that does not imply the identification of the individual. Information received through cookies cannot be disclosed to third parties outside of MillMax. This information will not be passed on to third parties unauthorized. Files cookies in your computer's memory does not contain a user name, and the IP-address. After the end of the session, the information contained in the cookies is no longer available to MillMax.
Please make sure your computer settings allow the use of cookies. Depending on the browser settings, the user may receive a warning about the use of cookies technology, or refuse to use cookies, but in this case, access to all functions of this website may not be possible. For information on setting up your browser, use the help function. Files cookies are not a prerequisite for the use of the Web site and MillMax.
Please remember that if you are using multiple computers in different locations, you must set the appropriate browser settings to handle cookies on each computer.

How do we use “cookies” files?

Our website uses "cookies" to improve the quality of the services provided. We use session cookies, persistent cookies and third party cookies (partners) in order to:
• recognize new or existing customers;
• remember your preferences for image settings, for example, color contrast settings or font size;
• remember whether you have given consent (or not) to our use of cookies on this website;
• collect statistics anonymously on how and what videos you searched for;
• send you advertising messages that are most relevant to your interests. "Files Cookies" are also used to limit the amount of advertising time you view messages and to help evaluate the effectiveness of an advertising campaign;
• collect reliable information about the use of the site, which will allow us to assess how well the site is meeting the needs of users, and to make any necessary improvements;
• analyze which pages you visit and which consumer privacy tools you use.
The inclusion of cookies is not strictly necessary for the basic functionality of the website, but it will provide you with a better website experience. However, you can delete or block cookies at any time. However, in this case, some of the functions of this site may not work properly.
Please note that some cookies may be placed by a third party service provider that performs certain functions for us.

Confidential data and their transfer

The information associated with cookies is not used to personally identify you and the data collected is stored under our control. These cookies are not used for purposes other than those mentioned here.

How to control “cookies” files?

You can control and/or delete cookies as you wish. You can delete or block all cookies already on your computer, however, in this case, some of the functions of this site may not work as expected, and you may have to manually adjust some settings each time you visit the site.

How do we share your personal information?

We may transfer your personal information, customer information, or business information to businesses that provide services to help us in our business, for example, a website to analysts or companies offering customer service. These businesses have the right to use your personal information, customer information, or business information only as needed to provide such services to us.
We only share your personal information, customer information or business information with third parties in the manner described in this Agreement. We do not sell your personal information to third parties in any way.

Where can i find additional information on legal matters relating to the millmax website and consumer rights and obligations?

If you have any questions about this Privacy Policy, or for more information regarding the legal requirements and conditions on the MillMax website, please contact us at customers@millmax.eu.
Our company is ready to answer any additional questions you have.